COVID-19 Patient Alert
March 18th, 2020
To All Our Patients, From Dr. Giraldo and Dr. Brown
Dear Patients,
We remind you that most eye care is elective and not terribly time sensitive. We will remain open to see low-risk groups and eye emergencies.
We have stepped up our disinfection protocol. We are not a screening center and urge you to use common sense and share in our responsibility to educate and protect yourselves as well as others, especially those who may be fragile, vulnerable or susceptible to becoming very sick. We urge you to take personal precautions and stay informed in order to limit the spread of viral infection.
Tips For Patients:
Order Contacts Online
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Email us!
Our call volume is higher than usual. Email us for a quick response!
In Office Measures:
Our staff is very aware of disinfection protocols. We are following the Guidance on Preparing Workplaces for COVID-19 recently released by OSHA. We have instituted several new policies as outlined below.
Protect yourself and others
Do not lean on or over the reception desk to interact with staff.
Be wary of what you touch during your visit and avoid any unnecessary physical interaction. Surfaces are disinfected every 30 minutes.
All patients will be limited to 1 guest in our office for the duration of the exam.
In general, we recommend that you carry your own pen. Some germs can live on surfaces such as pens for days. As the saying goes, the pen is mightier than the sword.
If you are possibly ill or have been exposed to someone who is ill, please reschedule your appointment with us. We will not see any patients in our office who are visibly ill.
Remote Check In
To check in remotely: Call us once you have arrived and inform one of our patient care coordinators that you have an appointment and you are outside. Alternatively, you may come inside and check in at the front desk and let us know you would like to wait outside.
Thank you for your cooperation and understanding.
Tatiana Giraldo, O.D.
George J. Brown, O.D.
Clinical Directors
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